Returns
Returns & Exchange
Simple, fair and transparent.
Unstitched & ready articles
- You can request a return or exchange within [7] days of delivery.
- The article must be unused, unwashed and in its original packaging with tags.
Stitched & customised articles
Because these are made specially for you, they cannot be returned or exchanged — unless there is a manufacturing defect or we sent the wrong item.
How to request
- Message us on WhatsApp with your order number.
- Share clear photos of the article.
- We will guide you through the next steps.
Refunds
Approved refunds are processed within [7–10] working days via [bank transfer / original payment method]. Shipping charges are non-refundable.
